If you are familiar with crypto trading, then you already know how hard it can be to find a proper exchange. There are so many of them and although that sounds excellent, it’s often just additional trouble because you have no idea if they are here to make frauds or help you trade transparently.
Well, that’s why we wanted to familiarize you with one crypto exchange platform, called Cryptme.io. It’s one of the most popular platforms and if you haven’t heard of it, it’s time to see why people love it.
First of all, this crypto exchange is owned and operated by an Australian company. We had to start our review by saying that because Australia has the best controlled financial sectors in the world. Honestly, this just makes our expectations higher because it’s evident that we are reviewing one exchange with a lot of potential.
We will reflect on the website a little bit because that’s what leaves the first impression. The design is excellent, everything is simple and well-organized so you won’t have to worry about navigation. Also, it’s optimized and responsive and if you are the type of person who likes to trade using mobile phones, don’t worry, you can do that.
We believe that’s more than enough when it comes to design. The first requirement is fulfilled, but let’s see if this crypto exchange will be able to fulfil our other demands.
Account Types
An excellent thing about crypto exchanges is that you do not have to spend time thinking about account types and which one to choose. Instead, the only thing you have to do is open an account and start buying and selling cryptocurrencies.
When it comes to Cryptme exchange, the process is quite simple. The only thing they ask is the email address and the phone number. It’s important to leave the valid address because you will have to verify the account as part of the safety process.
We like how simple everything is. When we created an account, it took us less than two minutes, which is great. So, if you do not like to spend time on these technical parts, you will like Cryptme.io.
Account Safety
As you can see, it’s a very simple process to open an account at Cryptme.io exchange. But, there is one big question that comes after that. Is that account safe? We are aware of the fact that many exchanges just want to make fraud and take your money. That’s why we like to see if there are enough measurements to ensure nothing happens with the account.
First of all, when you open an account it won’t become active instantly. Instead, you have to go through three-step verification. This is the first thing we wanted to see. Yes, KYC Policy can slow down the trading process, but it’s completely necessary. This means that you have to leave a valid phone number when you are creating an account and wait for a verification message. After that, you have to send some documents alongside the selfie photo where you hold your ID or passport.
This process really does prevent frauds and that’s the most important thing of all. Of course, it’s not the only thing that needs to be implemented on the website, but we are happy to tell you that this crypto exchange has the Secure Sockets Layer (SSL), too. If you do not know that this is, it’s actually one of the most important security parts of every website that asks for personal data.
Basically, it allows information to be transmitted securely (for example credit card numbers and login details). Now you see why this part is important. You need to be sure that the crypto exchange is doing its best to protect your data. With Cryptme your account and funds will be safe and there is no need to worry about that.
Transaction Methods
Apparently, it’s more than easy to open an account at Cryptme but let’s see how long you will wait to receive money on that account. As we can see, that depends on the transaction method you chose, which is an excellent thing because it means each client has different possibilities when it comes to deposits and withdrawals.
You can use Credit Cards or Bank Wire and it’s also up to you to choose the desired currency (USD, EUR or AUD). So, depending on that you will have to wait for a bit once you make a withdrawal. The whole process will last a couple of business days, but keep in mind that we already talked about account security and verification process. This means you will need to verify the account each time you make a withdrawal request.
As for the eWallet, this crypto exchange doesn’t provide that service which means you can choose any eWallet you already have and they will transfer the money directly. This is an excellent thing because you won’t need to open another wallet at this website. As you can see, everything is very simple here and we are getting a little bit spoiled by that.
Transaction Fees
We understand this is the part that scares most of the clients. It happened so many times that all of a sudden some hidden fees appear and traders have to pay them. Well, you will be glad to know that with Cryptme there are no hidden fees.
This doesn’t mean you won’t need to pay a certain commission, but they are all listed on the website and let us tell you something, they are not big at all. The first one is an exchange fee for buying cryptocurrency and it’s only 5%. Also, there is one for the currency selling, but since that method will be available anytime soon, guess we will have to wait to find out about the percentage. Lastly, there is a transaction fee and it depends on the method you chose.
Believe it or not, that’s everything. There are only two different commissions with a very reasonable percentage. We cannot explain how satisfied we are with this part, because this doesn’t happen so often and if you are an experienced cryptocurrency trader, you know that.
Crypto Exchange Platform
There are two different platforms at Cryptme. One is for buying and the other one is for selling the cryptocurrency. They work in the same way, so you won’t have to worry. Once you get used to one, you will easily manage another, too.
The best part of the platform is the design. We are not talking about visual appearance, but the simplicity of use. There are only a few buttons and even if you have never seen a crypto exchange platform, you will be able to manage this one.
For now, clients can trade with Bitcoin and Ethereum. Each currency has its field, so you can choose the one you want. They are the same and each of them has a live exchange that shows you the worth of Bitcoin or Ethereum in every second. There is also a calculator, so once you decide to trade, you just have to add the amount. It will automatically calculate everything and tell you what amount you have to deposit. Basically, you don’t have to do anything on your own and that keeps to amaze us.
When it comes to selling, things are practically the same. The calculator works in the same way and they will do all the job for you.
You can clearly tell how surprised we are with the platform. It’s so great that we are not even trying to hide our excitement. Clients have convenience, security and everything is automatized so they won’t waste a single minute. This part really bought us and we hope that everything will continue in the same manner.
Resources
How can you know if a crypto exchange really takes care of its clients? Well, aside from good trading conditions, they include educational material as well. That’s why we like to dedicate separate parts of each review to the education centre.
If you are eager to learn new things, Cryptme can offer you that possibility. Aside from trading, you can read different articles on the website and find out some informative details about Bitcoins, Ethereum, etc. For example, if you are interested to know how to trade Bitcoin or what Ethereum is, there are some articles that convert that. So, before you begin the trading journey, we advise you to spend some time reading about crypto trading because it can bring you a lot of benefits.
Customer Support Center
There is one thing we require from customer support, it needs to be flawless and responsive. We do not say you need to use it each time, but if something occurs, you have to know that someone will be there to assist you. That’s exactly why we spend so much time inspecting whether support is responsive or not. If not, we would never recommend you to open an account and start trading.
In this specific case, there is a separate Contact Us page in the main menu. Not a bad start, we have to admit. When you visit that page, different options will appear. This means that you get to choose the method you prefer to reach out to the customer support team. It’s always a plus when someone implements that many options, but it still doesn’t mean that the support is good enough. To see that, we will have to test it out.
First of all, each client can choose between email (this is a perfect solution if you have a lot of things to ask, but you are not a type of person who likes to talk on the phone), Live Chat which is excellent if you want a quick answer to some specific question, phone call and online form.
The method we prefer is Live Chat, with it we can clearly see how responsive someone is. But this time, we wanted to see something else, too. The method we used is an online form. We sent a message, hoping to receive a reply the very next day. Well, the thing that surprised us is that email came the same day we asked our question.
Another thing we wanted to see is how well they can solve our problem. The explanation was in-depth, we received all instructions and the person who replied to us was very helpful. So, our overall experience was excellent.
Still, there is one other thing we wanted to mention. Cryptme also has a Frequently Asked Questions page on the website which means that you can find some of the most important answers there. This is a page that contains all those information that might be crucial for your account, such as payment methods, deposits, etc. So, before you reach out to customer support, you can see if there is already an answer to your question. This way, you will save a lot of time.
Should You Open an Account?
We believe that you already know the answer to this question. If you ask us, it’s a definite yes. Every part of the service fulfilled our demands and we are more than glad to see that. We will be honest, that doesn’t happen a lot and when it does, we can recommend a crypto exchange without any hesitations.
