Read our Neo Chain review carefully to see why we do NOT recommend this broker for trading. Just to clear doubts, this is a Neo-Chain.com review.
Who are they?
After taking a look at their website, it shows that they do not fall under any regulating agency. That is a MAJOR RED FLAG!! That should be enough for you NOT to invest with them. And they also work with websites that offer “Automated trading software” which is another red flag, as this kind of websites are notoriously famous for scamming schemes.
So Neo Chain is just another unregulated forex broker, which means the customers are not protected, and there is highly likely they will get away with your hard earned money and there will be no regulating agency to hold them responsible.
How does it work?
Usually unregulated forex brokers work in the following way. They will call people to persuade them to make the initial minimum deposit, while trying any conceivable method in order to make that happen. They will offer deals that sound too good to be true, like we will double your initial deposit or you will make $100 per day easily. Please don’t fall for anything they say!!! It is a SCAM! After making the initial deposit, people get transferred to a smarter scammer, called a “retention agent”, who will try to get more money out of you.
Withdrawing funds
You should submit a withdrawal request ASAP, because your funds are never safe with an unregulated broker. And here is when things get tricky.
If you want to withdraw your money and it does not matter if you have profits or not, they will delay the withdrawing process for months. If they delay it for six months, you won’t be able to file a chargeback anymore and your money is gone for good. It does not matter how often you remind them or insist in withdrawing your money, you will NOT get them back. And if you signed the Managed Account Agreement or MAA, which is basically authorizing them to do anything they want on your account, they will lose all your funds so there won’t be anything to request anymore.
How to get your money back?
If you already deposited your money with them and they refuse to give your money back, which is very likely to happen, don’t worry, it might be a way or two to get your money back.
First of all you need to keep the emails as a proof that you have been requesting the money back from them but they don’t give it to you, or they delay the process for too long, with the intention of not refunding your money.
The first thing you should do is perform a chargeback! And you should do this right away! Contact your bank or credit card provider and explain how you were deceived into depositing for a trading company that is not regulated and they refuse to give your money back. This is the simplest way of getting your money back and is also the way that hurts them the most. Because if there are many chargebacks performed, it will destroy their relation with the payment service providers. If you haven’t done this before or you are not sure where to start or how to present your case to your bank or credit card company, we can assist you in preparing your chargeback case. Just contact us at [email protected] but do not let your broker know they you read this article or that you are in contact with us.
What about wires?
If you sent them a wire, there is no way to perform a chargeback on a wire. For this step you need to raise the fight to a different level. Tell them that you will go to the authorities and file a complaint against them. That will get them to rethink the refund possibility. Another thing you can do is prepare a letter or email for the regulating agencies. Depending on the country where you live, you can search on google to find the regulating agency for Forex brokers in that country. After that you can prepare a letter or an email describing how you got deceived from them. Make sure you show this letter or email to them, and tell them you will send it to the regulating agency if they don’t refund your money. If you do not know where to start, reach for us at [email protected] and we will help you with this step as well.
Make sure you leave reviews about Neo Chain in other sites
Another way to hurt them and save other people from falling victims is to leave bad reviews on other sites, and describe shortly what happened. If you fallen victim please leave a review and a comment on this site at the comment section.
Neo Chain Review Conclusions
Making the Neo Chain review is actually a pleasure for us, and we hope to save as many people as possible from losing their hard earned money. A good rule of thumb is to carefully review all the Forex companies and any other company for that matter, before you perform any transaction. We hope that our Neo Chain review has been helpful to you. If you have any questions or you need an advice about the withdrawing process, feel free to contact us at [email protected] or by using this contact form.
If you like to trade please do it with a trustworthy, regulated broker, by choosing one of the brokers listed below.
Do not trust this company. After investing £250 with the company they completely stopped all contacts with me and after reading similar stories on trustpilot of people who have lost investments I am deeply worried. The company even got me to apply for a loan so i can invest more money which was turned down thank God. I have taken your advise to contact my bank for a chargeback which is now in process but i want to take it a step further to warn other people to steer clear of this company. They have no telephone number and i believe they operate in the states judging by the accent of the callers.
Hi my is RICARDO hinds ,i think this has happened too
me aswell i know i was silly .i will contact my bank about it.
This company don’t let you withdrew money once you have deposited funds complete scam.
absolutely dean. They are scammers and am yet to get my money back. We need to warn potential investors to steer clear of this company. they keep calling me from different number to invest more money despite the fact they completely ignored my withdrawal requests.
I too invested £250 with them they kept asking for more I didn’t give them anymore and applied for withdrawal of my £250 but heard nothing I’ve emailed them 9 times and not got a reply I also tried to ring them several times I have applied for charge back from my credit card company I’ll keep you posted
I invested £250. All went well (on paper). My investment grew quickly and my “account manager” said with such impressive returns I should invest more and make more. Being a sceptic, I wanted to see money come out before putting more in. This took some doing but …I did manage to get £160 out to start with. They carried on trading and I decided I wanted no more to do with this when they start pushing the idea of investing £5K to £10K as the next step. That’s a BIG step from a £250 “toe in the water”!
So, I have requested a withdrawal of all the money supposedly available on my account. I have emailed them several times had one response saying this has gone to the relevant department but that is it. A black hole!!!
I can live with being £90 down on the where I started but I would not recommend anyone investing with this organisation especially now I believe they do not fall under any regulatory authority one can take this issue up with.
hello phil,
so sorry to hear you are going the same thing i went through. at least you got 160 back which is more i can for myself. my bank is handling the chargeback but even them are taking too long to sort it out. Its unfortunate we got stung by the company. May i suggest you share your experience on trustpilot as this is the first place consumers check out before investing and funny enough when you leave a negative feedback on there the company try to have it removed. hence this is the best way to get them where it hurts. Its a wonder how they managed to get so many positive reviews on there…anyway wish you all the best my friend. at least now we know what we are dealing with
My experience is much the same as others .They are a cowboy outfit that have scamming down to an art. Dont touch them with a barge pole. I am setting up a Charge back with my bank.
hello jeremy and others,
Just to keep you updated i have now received my full refund from my bank and i would suggest you all do the same. it took about 6-8 weeks mainly due to the covid 19 situation but it is worth it. First step contact your bank for a chargeback. Depending on the bank they will email you some forms for you to fill in. keep all correspondence with neochain and do a snapshot of the payment screen and send to the bank. You will hear back from them. As we all know Neo chain is not regulated by any body hence you have no chance getting your money back elsewhere. Simply put. THIS IS THE ONLY WAY! Wish you all goodluck and remember to post all your experiences on trustpilot as that is the first place potential customer will look.
I have had exactly the same experience has the reviewers on this page. I need to know whether you are reviewing from the UK or the UK.
I am willing to share my experience on this site.
ATTENTION: NEO-CHAIN HAVE CHANGED THEIR NAME TO COIN-CHAIN ON THE TRUSTPILOT REVIEW SITE. DO NOT BE FOOLED. IT IS THE SAME COMPANY.
Charles Daley did you transfer funds to neo-chain via Bitstamp or Coinbase? Is it possible a chargeback via those platforms?
Hi Maria, thank you for your email.
Regardless of which platform you use as long as you used a credit or debit card you can apply for a chargeback through your bank. Make sure you have a snapshot of payment confirmation and emails requesting for money back and their response if any. The company is unlicensed and should not be trading at all. I wish you all the best Maria. Please let me know how you get on. Many thanks
HI I’M MARTYN HAMILTON,DO YOU HAVE A CONTACT NUMBER.I’M BEEN HAD FOR 7000,ALL I HAD,GUTTED.MY NUMBER 07474704589 UK
Hello Martyn, sorry to hear about your predicament. Like the rest of us we have been done one way or another. My advise to you is to contact your bank and let them handle it. It takes time but it is worth it. Ask for a chargeback if you used a debit card to make payment. If you used a credit card please contact your credit card company and they will get your money refunded. I lost 250 to the company but thankfully i got it all back from my bank. it took 8 weeks. To be honest chasing these cowboys is just a complete waste of time. Let your bank take out the hassle and just relax and wait for the outcome. I wish you all the best.
Hi I am Peace and we were scammed by this company . We bought Bitcoin and it was a syndicate that was 16 people £10,000 each and after 6 weeks they refused to give us our money and are demanding for more money . They want us to pay tax to them on the money we have made about £50,000 GBP tax to their company or we cannot withdraw our money . Why cant they be stopped , they are really scammers . That was a lot of money though . Please please stay away from them . Can I have a charge back on this from the bank as all came through my bank to Binance
Hi. I have been scammed by these people as well to the tune of £11000.00. They tell me that i have £24000.00 in my account but they want me to pay £4320.00 Tax. I said i just want my £11000.00 back but they say they cant do that because my money is tied up in the profits and they cant split it up. They asked me to open an account with BitStamp so they could get the funds from them. I find it funny that BitStamp closed my account after the funds were taken out. I have informed the police fraud squad who are looking into it. DO NOT GO NEAR THESE PEOPLE.
Anyone with any advice please email me. Thank you.
Forgot to leave an email address. [email protected]
G.H. L This is awfull. Happenly I only put in 250 euro. I got back 150 euro so actually I lost only 100 euro. Of course they want me to put in much more money. Happenly I did not have any money. Of course they showed me that I had 10.000 euro earned by there good trading way. I still did not wanted them to pay more money. Because i did not have any extra Last saturday the site went down and I could not get any more contact with them Please stay out of these bad people. It was my own way of being greading. So that is the punishment. I learned quite a lot. My wife would say.
If it looks like it is impossible than it is impossible. So do not get into this. Now I know. I payed only 100 euro for this lesson but still I lost a lot of trust in this kind of traders/ lets say thiefs.
Do not ever contact Neo Chain.com. A Mr. Kevin Wilson contacted me to invest into this company. When it grows into £13000 (which is fake on their website) I try to withdraw money from my account. They kept on delaying and ask me to pay the taxes in gain. They even suggest me to borrow money from my bank and said that I would get the money the next day. When I refuse they seem to lose interest in me. The website of NeoChain.com disappear from my computer completely. I have reported this to my bank and the police. I hope to get my money back but I am not hopeful.
Hi all,
To all who have lost money. if you paid it through credit and debit card you can claim chargebacks for services not rendered. Keep all correspondence with neochain requesting for moneyback and theire response if any. Please note if you made payment by bank transfer you will not be able to get your money back unfortunately. chargebacks are guaranteed by visa and mastercard hence all purchases are protected. Please another thing to mentioned is when contacting your bank explain you were misled into investing and all efforts to get your money back has gone nowhere. Good luck everyone. Future readers please read this first!
VIP Neo chain and Neo chain
VIP Neo chain and Neo chain. Where do I start? Kevin Wilson, Amy savage and dumbo Jackson Taylor ( all pretend names by the way ) Jackson Taylor , he’s the hatchet man, the one That you are passed to when you want to draw your money out and who has no emotional tie to you so is quite happy to fleece you while you appeal for your hard earned cash back. These are perfectly plausible Individuals, apart from Jackson, he’s just plain thick. Kevin and Amy will offer you the world on your investments, massive returns and they show massive rises day on day. Keep investing and the rises become insurmountable. A big but here…don’t try and take any money out..it simply won’t happen. Every pathetic excuse under the sun from dumbo Jackson as to why you can’t get the money. Pay more to get it out…unfortunately that Payment will disappear as well. He will even try to patronise you but believe me, this man is a complete imbecile, a total non entity. I would say This is a slick operation but that would be giving them too much kudos. Low life, scamming, thieving, pathetic individuals springs to mind. They are low life. In case anyone doesn’t understand the sentiment here, they have taken me for £22500 of my hard earned cash. I want to know who these individuals are, I would like pictures and I want to know where they operate from. Don’t believe it is in Switzerland because that is just another front.
These absolute scumbags Amy savidge and jackson Taylor so called but sounds chinese have ripped me off.My account stood at 27000 and all i asked for was 2500 for xmas.Next thing im cut off absolute arseholes.There is a pic of Amy savidge on telegram app.Don’t even think about investing with these animals.
I am so embarrassed to say this but I will share with you guys. I see all these comments about people losing £250 and $500, I wish I only lost that much the bastards got $100,000 of mine and are refusing to honour the withdrawal request. I am now in the process of telling my bank and reporting it to cyber.gov.au to let the feds go after them. I am a quadriplegic with a minor brain injury and Walter had no problem taking money from me, I hope he rots in hell for this..…
They are nothing but scammers / low life criminals, cowards hiding behind a fake website and fake names who with no conscience destroy lives. They are nothing but scum who prey on honest people. They have blood on their hands and ACTION FRAUD UK do nothing. Someone could steal a bag of sweets from a supermarket and get arrested … what is the point of the British tax payer funding this if it does nothing to protect them. USELESS.
David. Don’t be embarrassed you are only human. The predators that did this are the ones that should be ashamed. They do not have integrity humanity or decency. Never forget that they are the lowest of life and one day they WILL get theirs. You hold you head up and be proud of who you are -something they will never be able to do. SCUM is what they are and always will be. They can never be proud they are nothing but leaches that live off the life blood of their victims.
G BENNETT
How silly am i .invested 250 pounds they said i could withdraw immediately so i withdrew (with there help)about 100 pounds she then talked me in to 5000 pounds it started making or so i thought nice money she tried to make me invest more on the pretence that the more i invested etc as i would not invest more she disappeared .a few days later a man rang saying he had taken over and would be dealing with my account but said there was no pressure but kept probing for more ,he said he had a wife and 2 little ones .my account was about 15000 ,then he also disappeared.well i honestly thought that this was a good earner but now realise that you can only trust one person in this life!!!
i feel very sorry for all those people who have been caught but it can only make us stronger
mine started on the 6th august 2020 with a lady??? called Amy Savidge then moved to a gentleman????? called Theodore J Williams on the 16th sept 2020 ,last contact 28 oct 2020 and over 5000 pounds down.
i have left it a long time to report because i feel so foolish but after reading other peoples whoes i feel the more of us that speak up the better.wish i had read john rutherford notes
Hi – we too lost alot of money with Neo-chain, we dealt with Justin Smith and Jackson Taylor amoung a few. Both had verified membership certificates attached to their email for Blockchain Council, which I have today checked and they are still showing as verified members. I today spoke with Blockchain council who say its nothing to do with them they just provide the certificates, I explained that people are checking their credentials on their Blockchain site and the employees of Neo-chain are showing as legit and verified by them and by keeping verified on their site they are supporting this type of fraud. They don’t seem to be listening but I’ll keep trying – but if a few complained it may help stop others going through the same thing